Friday, July 3, 2009



Dear Customers,

My name is Phil Marshall and I am the General Manager of Hendrick Chevrolet Cadillac in Monroe, a member of the Hendrick Automotive Group. I thank you for the opportunity to assist you with your automotive needs. Also, I want to tell you a little bit about our organization and our business philosophy. Your experience with Hendrick will be more of a relationship than a transaction. Our goal is to be the premier quality vehicle retailer in the world and our success can be attributed to the following corporate core values we practice every day:

1. Teamwork through trust and respect:
People are the most important part of Hendrick.
2. Integrity:
We believe in doing what is right for our customers and teammates.
3. Commitment to Customer Enthusiasm:
Our job doesn't mean much if you're not satisfied.
4. Passion for winning:
We do what it takes to overcome obstacles and satisfy customers.
5. Accountability at All Levels:
Our team members deliver what they promise.
6. Commitment to Continuous Improvement:
There is always room for improvement.

With these core values underlying all we do, we are also dedicated to enriching the communities in which we live and work. Our commitment to making a difference is manifested through our numerous community outreach initiatives and partnerships.
Please accept my personal invitation to visit our dealership and experience the Hendrick difference. Again, I thank you for your time and the opportunity to assist you with your automotive needs.
Sincerely,

Phil Marshall
General Manager
Hendrick Chevrolet Cadillac
3112 Hwy. 74 WestMonroe, NC 28110Sales 888-744-2789
http://www.hendrickchevy.com/

Hendrick Chevrolet Cadillac
3112 Hwy. 74 West - Monroe, NC 28110 - Get Directionshttp://www.hendrickchevy.com/